FAQs

Frequently Asked Questions

How do I download my files?

You can download your files by visiting the “My Account page” Please see this link for steps on how to open the files.

How do I place an order ?

Click on a Product Photo or Product Name to see more detailed information. To place your order, choose the specification you want and enter the quantity, and click ‘Buy Now’.

What payment methods are accepted?

We accept PayPal, debit cards and major credit cards: Visa, MasterCard, Discover, Maestro, JCB, and American Express.

How do I download my digital product file?

Once you purchase a digital product, you will be able to download the file from the order confirmation page, and you will receive an email with download links. Please note that digital files can be downloaded a maximum of three times.

Who Should I Contact If I Have Any Queries?

You can contact our customer support team by provided email or mobile phone.

Do you charge taxes?

We do not charge taxes on any store product.

What is your return policy?

We do not offer refunds, nor do we accept returns.